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Reviews

"I own numerous rental properties and have worked with Rachel Pugia and various other property managers in other areas for several years.  Rachel sets the standard for excellence in this field.  I have always known her to be honest and fair to both my tenants and myself.  She treats the properties as if they were her own.  She ensures that my investment is maintained at a high standard while at the same time looking out for the bottom line.  In short, Rachel always will go the extra mile to get the job done well, every time. "

Pete P.

I cannot speak highly enough of Nicole; she is amazing and a pleasure to work with!
"My husband and I had the privilege of working with Nicole Happel both with buying and selling of our home. She is dedicated and worked diligently for us throughout the entire process. She is very experienced, professional, highly knowledgeable, organized, responsive, and detail oriented. We had such a positive experience working with Nicole on the purchase of our home 10 years ago, when it came time to sell, there was no question who we would be contacting; she is truly phenomenal! I highly recommend Nicole to anyone thinking about buying or selling their home. Thank you Nicole it has been a pleasure!"

IronPuffy379

We would recommend Top Tier Real Estate and especially Nicole Happel as the realtor of choice!
"Our agent Nicole Happel was very professional, attentive, and very knowledgeable about Colorado Springs and the Real Estate Market. We arrived in Colorado Springs with only a few days to find a home and Nicole made it happen. With all the prior work completed regarding location, price range and preferences it was much easier than we had anticipated.
We would recommend Top Tier Real Estate and especially Nicole Happel as the realtor of choice."

Phyllis R.

"Rachel helped me purchase two properties and sell one property over our 13 year working relationship. During every step of these transactions I have benefited from her vast experience and knowledge of the real estate business. She has always advised me honestly and wisely; as a result, I trust her implicitly."

Annabelle S.

"Nicole Happel and Top Tier Real Estate are wonderful to work with! Our family had the pleasure of selling our

old home and buying a new home through her. She is incredibly organized, knowledgeable and quick to respond

with any questions. I will also mention our previous home sold for over asking price. It was under contract in

less than 48 hours with multiple offers. Nicole was available to show us our new home on the fly and

helped us create the best offer in a competitive market. Thanks Nicole!"

Jenna E.

"I am very fortunate to have found Rachel Pugia to manage my rental property. Being 1800 miles away, having someone I can trust is of the utmost importance. My rental property will eventually become my retirement home, so I am very particular when it comes to its care. Rachel is very knowledgeable, professional, and has great attention to detail - I know she will make the best decisions on my behalf. I highly recommend Rachel Pugia and Top Tier Real Estate LLC. to anyone looking for a professional and highly-qualified property management company."

Carol P.

Nicole Happel is absolutely AMAZING! Amazing experience with our realtor Nicole Happel. Her knowledge of

Colorado Springs, the housing market and the overall process was absolutely invaluable to us. She emailed,

spoke and met with us multiple times even before we officially decided to relocate to Colorado Springs. She

was so patient with us through the entire process, we never felt pressure, we felt informed. She was committed

to getting us the information we needed to make the life changing decision to relocate our family from Florida

to Colorado. We truly felt blessed to meet Nicole and to have had her help guiding us through the relocation/move process. We were so happy with her, we had her help our parents move as well! I could not have been more

pleased with our experience. Nicole Happel and Top Tier Real Estate  are absolutely AMAZING, I cannot say

enough wonderful things about her knowledge, her professionalism and genuine heart!!!"

Aimee C.

 "Rachel has most effectively managed rental property for me since 2006.  During that time, my property has never been without a reliable tenant who rented without incident.  In addition to keeping my property rented, she has been instrumental in maintaining the property in great condition.  Rachel has the perfect balance of heartfelt compassion and sound business sense."

Tina S.

"Nicole Happel with Top Tier Real Estate is the best of the best! We were moving to the Springs from another state and ready to purchase our first home. I was nervous trying to find the right agent and also nervous not knowing the area.
She blew me away!! I was so nervous that we would end up with an agent that either didn't listen to our needs, pushed us to increase our budget, or didn't know the market. Not one of those things was Nicole. She excelled in all areas.
I was set on buying a home from a builder. Nicole was able to give me exact details and facts about all the builders in town. In less than a week of flying out to the Springs and house hunting, we had our first home with our offer accepted!
The best part? She doesn't just drop you off after the sale is done! She continues to keep in contact informing you of the current market trends for the area! There's no one better out there to help you buy your home than Nicole!" I have always known her to be honest and fair to both my tenants and myself.  She treats the properties as if they were her own.  She ensures that my investment is maintained at a high standard while at the same time looking out for the bottom line.  In short, Nicole and Top Tier Real Estate
 always will go the extra mile to get the job done well, every time. "

Elena R.

"Rachel did an amazing job in helping me to not only buy but sell a house. She was there for me every step of the way, explaining the process and giving me her expert advice.  Rachel was ALWAYS available when I had questions, concerns, or made last minute decisions.  Having her walk beside me through the process in the midst of a crazy housing market made me feel secure and well taken care of assured that I was making the right decisions.  I highly recommend Rachel as a realtor of choice!! "

Brenda S.

"Shannon with Top Tier Real Estate made the purchase of our new build and the sale of my previous home go

so smoothly. Throughout the buying process, she was on top of everything. She went out of her way to help us

get under contract when she was out of state. She walked us through the entire process and was always willing

to answer any questions we had. In selling my home she arranged staging and turned my house into such a

beautiful, welcoming space. It went under contract in ONE day! Shannon helped me arrange necessary contractors

to get my roof replaced in a week and was always incredibly friendly, helpful, informative and accessible. I would

highly recommend her to anyone.  "

Ashlee B. 

"My wife and I purchased a home with Shannon while I was deployed.  Shannon was great at communicating with both of us and made sure everything went as smoothly as possible with me being in a completely different country and time zone.  She was extremely organized throughout the entire buying process and had prepared us well in advance for everything we would need to do in order to buy our home.  Shannon is very familiar with military life and moves and really understood our situation.  We will absolutely use her to sell our home when it's time to PCS again! "

Jason L.