Rental Owners



Dear Homeowner,

Thank you for the opportunity to meet and work with you.   We opened Top Tier Real Estate with 19 years of property management experience under our belts.   We pride ourselves on good communication and customer service.  We have a full range of contractors/vendors to rely on, from general maintenance to plumbing to heating and more.   Our vendors have been working with us for years and provide excellent service.   Most of our business comes from past clients and referrals.

Sincerely Yours,


98% of tenants today begin their home search on line, so we advertise on several internet sites. Our main source for advertising is   We also use a military site called which is directed solely at military members.  Sites like Zillow, Trulia, Hot Pads and others are integrated through our company web site,   We can use for properties, if requested.


We run credit checks, criminal background and eviction history for all applicants.   We call all rental references, check employment history and verify income. We show our properties personally in order to meet every applicant. We value tenants as well as homeowners and do our best to select tenants who will best maintain the property.


We do walk-throughs for each of our managed properties 90 days after move-in, to see how tenants are maintaining the property. 


Our properties are typically advertised as no smoking, no pets.  However, pets can be considered if homeowners prefer.  We maintain an escrow account for each property, in which we keep a balance of $350 to use for minor repairs. We will make decisions on minor repairs under $350, and for anything over $350 we will contact the owner to decide how to handle it (unless it is an emergency having to do with furnace or water heater and owner cannot be reached). 


We review each repair invoice to determine if damage was caused by the tenant and if so, that tenant is responsible for payment.  We handle all accounting, and landlords receive their monthly proceeds via ACH direct deposit to their bank account by the 15th of each month.   We send out monthly statements to landlords, itemizing rental income and expenses.

Our Fees:

Management fee is 10% of the monthly rent, deducted when monthly rent is received
Leasing fee is $295 for new move in’s only, and renewals are free

Advertising is $59 per month for plus $2 per day for Zillow, until rented

RachelPugia and NicoleHappel


Top Tier Real Estate

6189 Lehman Drive Suite 200 Colorado Springs, CO 80918

Rachel 719-330-5556

Nicole 719-492-2584

© 2020 by Rachel Pugia and Top Tier Real Estate.


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