Our Agents

Rachel Pugia
Managing Broker

Rachel Pugia grew up in Colorado Springs and started working in property management at the age of 18 in an apartment community. She got her Real Estate License in 2003 and has been managing rentals since 2006 as a private property manager. She also helps investors find rentals to buy and works with both buyers and sellers.


Rachel enjoys helping people find their home whether it's in a rental or their own home to buy. She enjoys the moment when a client walks into a home and lights up knowing "This" is their home! She prides herself on good communication and customer service and can say that many of her clients become friends after working with her.


Rachel also enjoys the benefits of living in Colorado that allows her and her two kids to camp multiple times per summer. She enjoys hiking, going to see movies, and spending time with friends and family.

Nicole Happel
Associate Broker
Gina Santaularia
Admin Assistant

Nicole has been a licensed Colorado Realtor since 1996. She works with both buyers and sellers. Nicole ranks in the top 10% of agents in Colorado Springs for volume sold. She proudly supports our local military and has many active duty and veteran clients. Nicole understands that buying or selling a home is a major life event, and she enjoys helping clients with that process. With a strong background in new home construction and accounting, she has a sharp eye for detail.


In addition to real estate her other passions include running, cycling, cooking and playing piano. Nicole is proud to be a mom, wife, Realtor and member of the Colorado Springs community.

Born and raised in Kansas, Gina relocated to Colorado Springs as a military wife. 


She is the proud mother of three boys who grew up to serve in the U.S. Air Force, U.S. Army and U.S. Marines.  You can’t get more patriotic than that.  


Gina’s pride and joy are her four grandchildren, whom she lovingly sees regularly.  


Gina began her real estate career in property management nine years ago. 


She is a huge asset to the Top Tier Real Estate property management team, overseeing all the aspects of rentals and leasing.  Gina enjoys her work with clients and always goes the extra mile.


In her free time, she is a big fan of the Kansas Jayhawks and watches basketball whenever she can.

Kim Jesters
Administrative Assistant

Kim has lived all over the U.S (NY, GA, NJ, KA, FL, ID, CO, MS, CA, & AL ) and Europe (Germany, Belgium, and England) thanks to the military.  Her dad served 22 years in the U.S. Army and her husband served 8 years in the U. S. Air Force.  She is a proud mother of 5, 4 boys and a girl.  Her oldest son is currently serving in the U.S. Air Force. 


Kim moved to Colorado Springs in 2016.  Her husband is originally from Grand Junction, so they wanted to move closer to his family. She loves all that Colorado has to offer.  Her hobbies include running, biking, hiking, camping, skiing, kayaking, soccer & hockey.  She has hiked over 20 fourteeners. A big fan of the Avalanche Hockey team, the dog is named Avalanche.  She is involved with her church serving as Relief Society President. Her 2nd oldest son is serving a 2 year mission in Sao Paulo, Brazil.   


Kim has been officiating basketball and volleyball for over 20 years at the collegiate and high school levels.  She enjoys being on the courts.


Her real estate experience ranges from new construction to fix n' flips to rentals, and now she is working on obtaining her real estate license. 


Top Tier Real Estate

6189 Lehman Drive Suite 200 Colorado Springs, CO 80918

Rachel 719-330-5556


Nicole 719-492-2584


© 2020 by Rachel Pugia and Top Tier Real Estate.


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